Privacy Policy

1. Introduction

Edify Learnings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ipsas.edifylearnings.org and use our services.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Professional information (job title, company, experience level)
• Payment information (processed securely by third-party providers)
• Communication preferences and course interests

Automatically Collected Information

• IP address (anonymized for analytics)
• Browser type and version
• Device information and operating system
• Pages visited and time spent on site
• Referral source and search terms

3. How We Use Your Information

• Provide and improve our IPSAS training services
• Process course enrollments and payments
• Send course materials and updates
• Respond to inquiries and provide customer support
• Send marketing communications (with consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Consent: Marketing communications, cookies, analytics
• Contract: Course delivery, payment processing
• Legitimate Interest: Website security, fraud prevention
• Legal Obligation: Tax records, compliance requirements

5. Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy. You can control cookie preferences through our consent management system.

Google Services

• Google Analytics for website analytics
• Google Ads for advertising and conversion tracking
• Google Tag Manager for tag management

6. Your Rights (GDPR)

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

7. Data Retention

• Course data: 7 years after course completion
• Marketing data: Until consent is withdrawn
• Analytics data: 26 months maximum
• Payment data: As required by law (typically 7 years)

8. Contact Information

For privacy-related inquiries or to exercise your rights:

• Email: privacy@edifylearnings.org
• Address: [Your Business Address]
• Data Protection Officer: dpo@edifylearnings.org